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Media Gallery Scroll Bar Disappears


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#1 Mardon

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Posted 04 December 2014 - 02:20 PM

When in the Media Gallery window, if I remove a media item, the scroll bar for the items' section of the window disappears.  Closing the Media Gallery and reopening it restores the scroll bar.



#2 Renee Zamora

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Posted 08 December 2014 - 01:31 PM

I couldn't recreate this. Could you give me the exact steps so I make sure I am testing this properly.  Tell me where you start in the program to get to where you remove the media and how you did that.


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#3 BarbNortonEl

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Posted 31 December 2015 - 11:00 PM

This is still occurring a year later. I noticed it when I was going through my Media Gallery today after the latest update. 

 

I have over 30,000 media files. I'm not sure if this makes a difference. When I would delete a file the scroll bar would disappear. 

 

My steps are:

 

From the Pedigree view

Click on Lists

Click on Media Gallery

Scroll down and find a missing link file (it doesn't make a difference if it is tagged or not)

Click on Remove media

(second chance box appears)

Click on Remove media

(it does its thing and when it refreshes the bar disappears)

 

I discovered if I slightly adjust the borders of the window or the vertical separation bar between the thumbnails and the tag info area/file description, the scroll bar would pop back into existence.

 

I am using a Win 8.1 operating system, RM7 version 7.0.10.0



#4 BarbNortonEl

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Posted 03 January 2016 - 04:16 PM

Update.... Totally bizarre. I am doing the exact same steps today and the darn thing is behaving itself.

 

Must be one of those things where everything has to align a certain way for it to fail.



#5 PatJ

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Posted 09 August 2018 - 11:34 PM

This occurs for me every time I delete a media item.

Occurs on both desktop and laptop, both are Windows 8.1 and RM 7.5.7