I guess this is the official 'gripe' thread for RM7. I, too, am not upgrading at this time due to the apparent lack of responsiveness to users that are willing to spend time in this forum helping support this product. As a refugee from Genbox, I believe I joined this forum around RM3. One of the earliest requests/suggestions that I made was the ability to control the sequence of Source Citations during display and output and the ability to suppress output of selected Source Citations. At that time I was told that this had already been suggested prior to my arrival. Now, at version 7, there is no mention or hint of such a feature, along with many other great suggestions that have gone down the rabbit hole of the 'Tracking System.' For four versions I have waited for SOMETHING to come out of that hole, but alas, each new version touts new bells and whistles that have never been mentioned by users. Sorry, but I'm out.
I can understand your frustration I am starting to get there too. They are currently working on a rewrite of the entire program:
Hopefully this will address some long standing issues:
1.) Source still do not export well. This has been a problem for a while. Please see:
I see no reason why they would not want to fulfill this request. It is causing a small population of users to miss on one of the major selling points of RootsMagic. But yet it is essential for sharing.
2.) There is still no way to check if places are standardized in your database. Apparently this has been a problem for a while.:
The only reason why I can think they have not done anything with this yet was that they were expecting to be able to use FamilySearch's Database to assist them on this matter. They disconnected the old database however and the new one is currently under development.
3.) Clipboard library(Suggested Mar 20 2012 03:45 PM)
4.) The compare database feature is helping a lot but still needs improvement to resolve my request regarding merge issues.
I am sure some other can come up with more. However those are my top 4 long standing issues.