There is one person in my family tree who has about twenty media items associated with him - all .jpg files.
When I select the person and go to the media section, I see all the thumbnails for the pictures.
BUT - five of the thumbnails are blank - just a very small symbol in the centre of the thumbnail.
If I double click on the thumbnail I see the full picture correctly.
If I click on LIST mode I see the file in the list.
One of the problem items is the default picture for that person.
If I generate any charts with that person, his photo is missing from the chart (e.g. a photo tree).
Would appreciate any suggestions as to the problem or how to resolve it.
If I remove and add the media again I have the same issue.
If I look at the Lists/Media Gallery I see the same problem - the thumbnails for the same files are blank.
I now see that of the 500 .jpg files in my media folder, about twelve of them are displaying these symptoms.
It appears that RM does not like some aspect of the .jpg file.
All other jpg viewers and editors appear to accept them.