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MacBridge Help index Help search

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#1 LornaHen

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Posted 26 September 2014 - 06:14 PM

Help on MacBridge has a problem displaying the index and search tabs for me.

Contents tab is fine

 

Index tab screenshot

https://www.dropbox....ntents.png?dl=0

Search

https://www.dropbox....Search.png?dl=0

 

Works fine under Win7 Parallels9

Not under MacBridge RM 6.3.3.1

 



#2 J P

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Posted 27 September 2014 - 08:37 AM

Help on MacBridge has a problem displaying the index and search tabs for me.

Contents tab is fine

 

Works fine under Win7 Parallels9

Not under MacBridge RM 6.3.3.1

 

Interestingly, this doesn't work under CrossOver either. If you select any of the other options (Index, Search, Favourites) then the lefthand panel is blank and the righthand panel doesn't change, and then selecting the starting tab of Contents leaves the lefthand panel blank and the righthand panel as it was. When starting Help, you start in Contents and that all works OK. But if you select any of the other tabs, the left panel goes blank and the righthand panel doesn't change.

 

MacBridge is based on a stripped down CrossOver, so if this is what happens under CrossOver, it isn't that surprising that this happens under MacBridge.

 

CrossOver is at 13.2.0, RootsMagic is at 6.3.3.1 and OSX is at 10.9.5. 

 

******* addition to original item

 

Just found the RM 6.3.3.1 Help file from within CrossOver and copied this to my Parallels XP virtual machine. Opening the file in that environment and it works just fine. I think these help files (CHM files) are opened by Internet Explorer. This suggests that this problem may be due to the relative low level and limited function version of IE that is wrapped with RM in both full CrossOver and I presume MacBridge. My XP system has IE8 (I think). Looks like another restriction with MacBridge (and RM under CrossOver). 


Edited by J P, 27 September 2014 - 09:23 AM.


#3 Renee Zamora

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Posted 29 September 2014 - 12:08 PM

Confirming issue noted in our tracking system. 


Renee
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