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RM Person with gender but no name, how to delete?

deleting editing no name edit person delete person

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#1 Liz01

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Posted 15 September 2014 - 07:12 AM

Hi, I'm new to the forum.  I have a RM person with a gender but no name. Consequently I can't select it to delete it.  Is anyone able to help me remove this RM person from my file?

Many thanks,

Liz



#2 Renee Zamora

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Posted 15 September 2014 - 09:45 AM

This is what we refer to as a Phantom Person. Go to File>Database Tools and run all options there in consecutive order.  The tool "Clean Phantom Records" is the one that will fix them, but it good to run all the tools periodically on your database. 


Renee
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#3 Liz01

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Posted 15 September 2014 - 06:25 PM

Thank you Renee...that's worked!  I didn't understand what these tools did...thanks again.