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How do I open a v 4 database wtih v 3?


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#1 MikeJudd

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Posted 11 July 2014 - 11:02 AM

Long time getting back to my geneology.  I seem to have lost my RootsMagic 4 which is installed on my older laptop.  My new machine I somehow installed v 3 but I failed to put in any databases.

 

So now I have tried to open my v 4 databases with the older v 3 but they involve different file extensions.  rmg vs rmgb. so it won't work. 

 

Short of buying another copy of RootsMagic 4 (is it still available?) is there any way to open my newer version database with my older version program?

 

Thanks for any advice. 

 

Mike



#2 Renee Zamora

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Posted 11 July 2014 - 11:31 AM

If you registered RootsMagic 4 with us online after installation we should have your registration key. You can go to http://www.rootsmagic.com/Recover-Key/ to request the key to be emailed to you.  It will go to the email address you registered it under. 

 

If you don't find a key or your email has changed you can call Sales at 800-766-8762 (Mon-Fri 8:00am-5:00pm MT)

You can also open a support ticket at http://support.roots...us_requests/new

Make sure you give us all the details we may need to search by, name, address, phone number, email address.

 

The download for RootsMagic 4 is located here: http://www.rootsmagic.com/download/RootsMagic-4/

 

It will run in Essentials Mode until you get your key entered.


Renee
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#3 Alfred

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Posted 11 July 2014 - 11:33 AM

If you registered RootsMagic version 4, you can download the version 4 UPGRADE, if you have your registration code, enter it and you are back in business.

 

If you can't find the key you can request it from RootsMagic.

 

The download site is:

http://www.rootsmagi...tes/RootsMagic/

 

(I just now tried it and it worked just fine., but I knew where to find the key :) )

 

To request your key, click on the RootsMagic Help menu and Technical Support, You should see the request for key heading.

 

 

===========  DARN! Renee  beat me by two minutes :D   =================

 ==============  It took me too long to check it out!


Alfred