Can someone advise me please, I have my database on my PC and also on my laptop and on a memory stick, when I try to plug the memory stick into the laptop it comes up with a box asking to choose either free version or the paid one, when I click on the paid one it asks me for the key, am I doing something wrong? sorry to be a bit thick, I'm not very computer savvy I'm afraid
Thanks

Help please
Started by JACRISTA, Feb 20 2014 12:58 PM
5 replies to this topic
#1
Posted 20 February 2014 - 12:58 PM
#2
Posted 20 February 2014 - 01:34 PM
If you purchased RootsMagic, you received a registration key. You need to enter the registration key in RootsMagic on the memory stick to unlock the full version just as you would on a desktop or laptop.
#3
Posted 21 February 2014 - 09:30 AM
If you installed RootsMagic To-Go on your flash drive then you do need to enter your registration key in order to use it. You should only need to do that once, per flash drive.
Renee
RootsMagic
RootsMagic
#4
Posted 03 July 2014 - 10:25 PM
Is there a way to see the product key in the desktop version so it can be copied and pasted into the RMTG?
+-------------------------
| Cliff Wilder
| cpwilder1@comcast.net
+-------------------------
#5
Posted 03 July 2014 - 10:42 PM
Posted to thw wrong version ... puttin it where it goes!!!
+-------------------------
| Cliff Wilder
| cpwilder1@comcast.net
+-------------------------
#6
Posted 04 July 2014 - 12:32 PM
You can request a lookup by going back to:
http://www.rootsmagic.com/ - then click Support - Request a Lost Product Key