Shareable CDDatabase locked?
Posted 03 December 2013 - 09:48 AM
Asked to send/don't sent error report to Roots Magic.
Message sent according to crawl bar in little window that opens.
Goes back to "Collecting media...."
After awhile, I get same SQLite Error 5.
Loop continues until I force RM to close.
I use the DB daily. I wouldn't know how to lock/unlock the file.
What's the problem here?
After closing RM and reopening, the procedure appears to be working as designed.
Still like to know why the above occurred.
Posted 03 December 2013 - 10:23 AM
Posted 04 December 2013 - 10:47 AM
I'm not a software author but I've bought quite a bit of it since my TRS-80 days. I have never complained about any of it without having someone associated with the software company telling me it's my fault if their code has a glitch here and there.
Frankly, I'm getting a bit PO'd at that sort of attitude.
I have very likely purchased my last Roots Magic software!
Posted 04 December 2013 - 11:16 AM
Posted 04 December 2013 - 02:50 PM
According to her, without knowing how I operate my computer - whether I shut it down each night or allow it to run for months before rebooting or, how long I have kept RM open, it was my fault.
And, I know all about keeping backups Tom but, thanks for the reminder.
Posted 05 December 2013 - 09:23 AM
If you can recreate it and then give us steps to recreate it then we know it's a RootsMagic problem. With the ability to recreate the issue we are then able to give something to development to test and resolve.
Your right I don't know how often you close down your computer, but I have to tell you keeping your computer running for a long time can cause these issues to happen more frequently, but don't mean it will always happen. If you have problems with your computer itself you can experience these issues right after restarting it. I just went through a hard drive falling and I was getting weird problems like that all the time. So Tom is right reminding you about having backups, and I'm glad you do.