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Product Key Lost...

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#1 arkwright617


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Posted 30 October 2013 - 11:26 AM

Hi all

I have just reinstalled Roots Magic 4 on a new computer after my last one died, but have lost my product key.

I went to the support page to request my key only to discover that the e mail address I originally used is no longer valid as I cancelled the package I had with the e mail provider.

Is there any way I can retrieve my registration key without my original e mail address?

Many thanks

#2 Renee Zamora

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Posted 30 October 2013 - 01:39 PM

Yes, contact support@rootsmagic.com and provide us with your name, and old email address and we would be happy to look that up for you. You can also call us - Phone: 800-766-8762 or 801-489-3102 - Mon-Fri 8:00am-5:00pm (MT)