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Browser problem using websearch with "Search FamilySearch"

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#1 jonmira


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Posted 23 October 2013 - 08:27 PM

When I do a websearch for an ancestor and then click on "Search FamilySearch," The following text is displayed: "Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a new version or install another browser."

I then did update my Firefox browser to 24.0; however, the same message still appears: "Attention: This site ....

Any input with this problem is appreciated.


#2 fredandrana



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Posted 23 October 2013 - 08:53 PM

I am having the same issue. I started a thread here... http://forums.rootsm...r-web-searches/ ...if it will help you any.

#3 Larry


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Posted 24 October 2013 - 10:04 PM

The same thing happened to me--it's crazy! Now I have to schol down to do the research. I wish they would stop trying to fix things that are not broken.

#4 Renee Zamora

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Posted 28 October 2013 - 12:14 PM

This might help Window XP users with this update message.

Open Internet Explorer outside of RM then go to Tools>Compatibility View Settings and uncheck any options that are checked.