Rootsmagic website offline?
Posted 14 September 2013 - 02:05 AM
Anyone else having the same problem?
Posted 14 September 2013 - 02:13 AM
-- "GENEALOGY, n. An account of one's descent from an ancestor who did not particularly care to trace his own." - Ambrose Bierce
K e V i N
Posted 14 September 2013 - 02:19 AM
I want to download RM6 tonight when the neighbours give me a bit of bandwidth - but gotta get there first. LOL.
Posted 16 September 2013 - 12:40 AM
I have tried another computer, rebooted the modem, checked the Host file without any luck. I will see if I can get an e-mail to them.
Posted 16 September 2013 - 04:29 AM
Posted 16 September 2013 - 08:13 AM
Posted 17 September 2013 - 12:32 AM
Checked for blocks in the firewall etc
I tried also on my wife's laptop (which had never been there before) working through the same modem, which has also been rebooted twice.
I originally went to the Rootsmagic website store to check software pricing etc then left.
I later tried to go back to the main site to look at the tutorials etc for some info on data entry but found I could not access anything at all there.
No problem getting into it from work today, but still dead as a doornail from home.
I can only guess it had something to do with my checking prices on the store site as I am sure that was the last occasion that I could get in.
Posted 17 September 2013 - 10:32 AM
Posted 26 September 2013 - 12:21 AM
I never did find out what happened and my ISP was no help at the time, but it works ok again now.