Possible Matches in FS is no longer working
Posted 14 July 2013 - 03:52 AM
1) I can click in the small left hand box to indicate I choose that person
2) A dialog box appears where I click to Match with Family Search
3) It then reappears with the same Possible Match and doesn't ever match the person I indicated.
This behavior is new, as in the past I have matched many people with FS
Posted 14 July 2013 - 09:06 PM
Posted 15 July 2013 - 09:24 AM
Posted 15 July 2013 - 09:46 AM
Posted 15 July 2013 - 11:02 AM
Posted 17 March 2014 - 12:39 AM
Posted 17 March 2014 - 08:43 AM
After the FamilySearch bug was introduced a while back and all things were fixed on their end, RootsMagic users still had a phantom blank FamilySearch ID stored internally in the database. That is why matching is not happening. We put a fix inside the Database Tools to remove them. After you run the tools you can match them again.