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Trouble sharing marriage information

share data marriage familysearch family tree

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#1 carolene

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Posted 10 April 2013 - 01:11 PM

I've gone through my tree and matched as many people as I can. Now I'm trying to share some of my validated information with FamilySearch. I click on the blue tree and see a side by side comparison of my RM6 file with the matched FamilySearch person. I click on the box for the marriage fact under the My RootsMagic Person, but there are no options in the popup allowing me to share the marriage fact with FS. If I click on another box, residence for example, there is an option to add that information to FamilySearch. Any ideas?

#2 Renee Zamora

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Posted 10 April 2013 - 03:37 PM

Make sure the spouse you wish to add the marriage event to is already in FT before hand.
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#3 carolene

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Posted 11 April 2013 - 08:46 AM

Yes, both husband and wife have matches in FamilySearch. Is that what you mean?

#4 Renee Zamora

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Posted 11 April 2013 - 09:27 AM

You need the couple in your RM database and also on FT both matched together before you can move the marriage data over. If you have that and it's still not working then open a support ticket. Submit a File>Backup (.rmgb) of you database and tell us who to look at.

http://support.roots...us_requests/new
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#5 carolene

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Posted 11 April 2013 - 10:10 AM

Thank you. That took care of it.