5 replies to this topic

[gencat]

Whenever I use Websearch and try to search Ancestry or Ancestry Forums I get an Invalid URL message. All the other sites seem to work. Does anyone have any suggestions?

Thanks

[TomH]

No problem here with RM 5.0.4.1. Are you using an older version? Check Help > About RootsMagic

[Laura]

Ancestry is working and has been working fine for me in RM 5.0.4.1. Right now Ancestry Message Boards is returning a Check Back Soon message from Ancestry.

RootsMagic uses Internet Explorer for internet access from within RootsMagic. Perhaps, you have Ancestry.com web sites blocked in some way from within Internet Explorer or your anti virus program.

[gencat]

Hi
Thanks for your suggestions. All it needed was to update and then it worked fine. Apparently I haven't updated in a while....

Renee

[Glenn]

Ancestry is working and has been working fine for me in RM 5.0.4.1. Right now Ancestry Message Boards is returning a Check Back Soon message from Ancestry.

Thanks, Laura, for this bit of news. I've been working on a duplicate-email message-problem, but I was wondering why I hadn't been getting their standard messages about surnames of interest.

[Laura]

Hmm. I am still getting the Check Back Soon message accessing the Ancestry Message boards from within RM WebSearch when click on the search Ancestry Message Boards button.

But, if I click on the search Ancestry button and choose Collaborate, Message boards, I get the messages boards and not the Check Back Soon page.